Welcome to KrKrafts!

By accessing and using this website (the “Site”) and purchasing products from KrKrafts (“we”, “us”, or “our”), you agree to comply with the following terms and conditions. Please read these terms carefully before using our Site or placing an order.

• General Information

• By accessing our Site, you agree to these Terms and Conditions, which may be updated from time to time without prior notice. It is your responsibility to review these terms regularly.
• We reserve the right to refuse service, cancel orders, or limit quantities at our sole discretion.
• These Terms and Conditions are governed by the laws of Canada, and any disputes will be resolved under those laws.
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•  Customized Products
• Our business specializes in customized and personalized products, which are made specifically to your order. As such, these items may vary slightly in color, design, or finish compared to previews/mockups or descriptions provided on our Site.
• Personalization Information: You are responsible for providing accurate details for customization (e.g., names, dates, and special requests). Any errors in the information provided by you during the order process are not eligible for refunds or replacements.
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•  Orders and Payment
• All prices listed on the Site are in Canadian Dollars, and payments must be made in the same currency. Prices are subject to change without notice.
• Payment Methods: We accept credit cards, Google Pay, Apple Pay, etc.
• Full payment is required at the time of order.
• Your order is confirmed once payment is successfully processed, and you will receive an order confirmation via email.
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• Order Cancellations
• Customized Orders: Due to the nature of custom-made products, orders cannot be canceled once they have entered production. We will attempt to accommodate changes if requested within 24 hours of placing the order, but this is not guaranteed.
• Non-Custom Orders: Orders for non-personalized products can be canceled prior to shipment.
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• Shipping and Delivery
• We ship products to Canada and the United States.
• Delivery Times: We aim to dispatch your order within the timeframes listed on our Site. However, delivery times may vary based on your location and other external factors (such as shipping delays, weather, etc.).
• Once your order is dispatched, you will receive a tracking number via email. Delivery timelines are estimated, and we are not responsible for delays caused by the carrier or customs.
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• Refunds and Returns
• For detailed information on refunds and returns, please refer to our Refund Policy page.
• Personalized or customized products are non-refundable, unless they are defective or there is an error on our part.
• If your item arrives damaged or there is an issue with your order, you must contact us within 15 days of delivery with clear photos and a detailed description of the problem.
• For eligible refunds, the cost of the original shipping will not be refunded, unless the issue is due to our error.
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•  Intellectual Property
• All content on this Site, including images, designs, text, logos, and product descriptions, is the exclusive property of  KrKrafts and protected by applicable intellectual property laws.
• You may not use, copy, distribute, or reproduce any of our content without prior written consent from us.
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•  User-Generated Content
• By submitting any content (such as reviews, images, or comments) to our Site or social media channels, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, or modify this content for promotional or business purposes.
• You affirm that any content you submit does not infringe the rights of any third party, including intellectual property, privacy, or publicity rights.
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• Limitation of Liability
• KrKrafts will not be held liable for any direct, indirect, incidental, or consequential damages that arise from the use of this Site or our products.
• Our liability in relation to any product purchased from us is strictly limited to the purchase price of that product.
• We do not guarantee that the Site will be error-free, uninterrupted, or free from viruses or harmful components. You agree to use the Site at your own risk.
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• Privacy Policy
• Your privacy is important to us. Please refer to our Privacy Policy page for detailed information on how we collect, use, and protect your personal data.
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• Force Majeure
• We are not responsible for delays or failure to fulfill our obligations due to events beyond our reasonable control, such as natural disasters, pandemics, strikes, supply chain disruptions, or government actions.
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• External Links
• Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the content, policies, or practices of these external sites. You agree that your use of any third-party sites is at your own risk.
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•  Governing Law
• These Terms and Conditions are governed by and construed in accordance with the laws of Canada. Any disputes will be subject to the exclusive jurisdiction of the courts of Canada.
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• Contact Information
• If you have any questions or concerns about these Terms and Conditions, please contact us at:
• Email: amanpreetdhindsa71@gmail.com

By using this Site and placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

Key Considerations:

• This policy is tailored to a customized gift shop where personalized products form the bulk of orders, making it clear that custom products are generally non-refundable.
• It addresses key points like order cancellations, payment terms, and intellectual property rights.
• Ensure that your refund policy, privacy policy, and other legal disclaimers are linked to this page for a seamless user experience.